Shipping Policy
Last updated: August 10, 2026
Processing time
Orders are processed and dispatched within 1 business day. Orders placed before our daily cut-off are dispatched the same day. You will receive a confirmation email with tracking information as soon as your order ships.
Delivery time
Delivery takes 5–13 business days from dispatch, depending on your location:
- United States: typically 5–8 business days
- United Kingdom, Canada, Australia, New Zealand: typically 6–10 business days
- Europe and rest of world: typically 8–13 business days
- Hawaii, Alaska, APO/FPO and PO Box addresses: delivered via a special carrier line and may take the upper end of the range
Business days are Monday to Friday, excluding public holidays. Delivery estimates begin the day your order is dispatched, not the day it is placed.
Shipping cost
Shipping is calculated at checkout. Promotional free-shipping offers, when active, are applied automatically.
Tracking
Every order includes tracking. If your tracking has not updated for more than 7 days, or your order has not arrived within the delivery window above, contact us at support@loveskn.com and we will investigate with the carrier right away.
Wrong address or changes
If you need to correct your shipping address, email support@loveskn.com as soon as possible after ordering. We can update the address any time before dispatch. Once an order has shipped, we are unable to redirect it.
Lost or damaged parcels
If your order arrives damaged or goes missing in transit, contact us at support@loveskn.com and we will send a replacement or issue a refund in line with our Return & Refund Policy.